General Terms and Conditions of Sale
1. Purpose
These General Terms and Conditions of Sale govern sales concluded on this site between [Seller's Name] and its customers.
2. Prices
Prices are indicated in euros, all taxes included (TTC). Delivery charges are specified before order confirmation.
3. Order
Any order implies acceptance of these General Terms and Conditions of Sale.
4. Payment
Payment is made online by credit card or via the methods offered at the time of payment. The order is processed after payment confirmation.
5. Delivery
Estimated delivery times are displayed at checkout. [TO BE COMPLETED: actual delivery time and areas delivered. Specify if shipping is from abroad.]
6. Right of withdrawal
In accordance with Article L221-18 of the Consumer Code, you have 14 days from receipt to exercise your right of withdrawal, without having to give reasons for your decision. See "Refund Policy".
7. Legal Guarantees
Products benefit from the legal guarantee of conformity (2 years) and the guarantee against hidden defects.
8. Customer service & complaints
For any complaint: [email].
9. Consumer mediation
In case of dispute, the customer can free of charge resort to a consumer mediator: [TO BE COMPLETED: name and contact details of the mediator].
[Template to be adapted and verified. This is not legal advice.]